Privacy Policy

Wedigital India (“Company”, “We”, “Us”, “Our”) respects your privacy and is committed to safeguarding the information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website or use any of our services.

By accessing our website, submitting your information, contacting us, or availing our services, you consent to the practices described in this Privacy Policy.

1. Scope of Policy

This Privacy Policy applies to:

  • Our website and landing pages

  • Contact forms and inquiry submissions

  • Communication via phone, WhatsApp, or email

  • Client onboarding and project discussions

  • Marketing campaigns and advertisements

  • Paid services and support interactions

  • Any online or offline communication with Wedigital India

2. Information We Collect

2.1 Personal Information

  • Full name

  • Company/business name

  • Phone number

  • Email address

  • Billing and mailing address

  • GST or business-related details (if required)

  • Identity information (only if legally necessary)

2.2 Business Information

  • Website and domain details

  • Hosting information

  • Marketing goals and strategies

  • Brand assets and project requirements

  • Credentials shared for service execution

2.3 Technical Information

  • IP address

  • Browser type and device details

  • Operating system

  • Approximate location

  • Date and time logs

  • Pages visited and referral sources

  • Click behavior and interaction data

2.4 Communication Data

  • Emails and chat messages

  • WhatsApp conversations

  • Call records or summaries

  • Attachments and support requests

3. How We Collect Information

We collect information when you:

  • Fill out forms on our website

  • Contact us via phone, email, or WhatsApp

  • Request a quotation or proposal

  • Purchase or use our services

  • Subscribe to newsletters or updates

  • Participate in surveys or promotional campaigns

  • Interact with our website via cookies or analytics tools

4. How We Use Your Information

We use collected information for legitimate business purposes, including:

  • Responding to inquiries and communication

  • Preparing quotations and proposals

  • Delivering services and project execution

  • Managing accounts, campaigns, and websites

  • Processing payments and billing

  • Providing customer support

  • Improving our services and internal processes

  • Monitoring performance and analytics

  • Preventing fraud and ensuring security

  • Complying with legal obligations

  • Marketing, promotions, and remarketing campaigns

  • Resolving disputes and recovering outstanding payments

We may also use anonymized or aggregated data for analysis and service improvement.

5. Marketing Consent

By submitting your contact details, you authorize Wedigital India to contact you via:

  • Phone calls

  • SMS

  • WhatsApp

  • Email

  • Promotional notifications and advertisements

You may opt out of marketing communications at any time, although service-related messages may still be sent.

6. Cookies Policy

We use cookies and similar technologies (such as pixels, tags, and scripts) to:

  • Enhance website performance

  • Store user preferences

  • Analyze visitor behavior

  • Run remarketing campaigns

  • Measure advertising effectiveness

You can disable cookies through your browser settings; however, some features may not function properly.

7. Analytics & Advertising Tools

We may use third-party tools such as:

  • Google Analytics

  • Google Ads

  • Meta (Facebook/Instagram) Ads

  • Search Console

  • CRM systems

  • Chat and email automation tools

These platforms may collect data based on their own privacy policies, which we do not control.

8. Sharing of Information

We do not sell personal data. However, we may share information with:

  • Payment processors

  • Hosting providers and domain registrars

  • Advertising platforms

  • Technical vendors and service providers

  • Employees, contractors, and consultants

  • Legal or regulatory authorities when required

  • Collection agencies in case of unpaid dues

Such sharing may occur as necessary for business operations.

9. Data Storage & Security

We implement reasonable security measures to protect your data. However:

  • No system is completely secure

  • We cannot guarantee absolute protection

  • Data transmission is at your own risk

You are responsible for maintaining the confidentiality of credentials shared with you.

10. Client Credentials & Access

If you provide access to:

  • Hosting accounts

  • Domains

  • Social media profiles

  • Advertising platforms

  • Email systems

You confirm that you are authorized to share such access. Wedigital India is not responsible for disputes arising from unauthorized sharing.

11. Data Retention

We may retain your data for:

  • Active or future services

  • Legal and accounting purposes

  • Internal analysis

  • Dispute resolution

Archived records may remain stored even after project completion.

12. Payment Information

Payments are processed through secure third-party gateways or banking systems. We do not store sensitive card details directly.

Invoices, receipts, and transaction records may be retained for accounting purposes.

13. International Data Processing

Some services may involve data processing outside India. By using our services, you consent to such transfers when necessary.

14. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices.

15. Legal Disclosure

We may disclose your information to:

  • Comply with legal obligations

  • Respond to legal notices or claims

  • Protect our rights and interests

  • Prevent fraud or illegal activities

  • Enforce our terms and policies

16. Your Rights

Subject to applicable laws, you may:

  • Request access to your data

  • Request correction of inaccurate data

  • Request deletion (where legally permitted)

  • Withdraw marketing consent

Certain requests may be declined if data retention is required for legal or business purposes.

17. Children’s Privacy

Our services are not intended for individuals under 18 without parental or guardian involvement.

18. Limitation of Liability

To the fullest extent permitted by law, Wedigital India shall not be liable for:

  • Data breaches or loss

  • Unauthorized access

  • Cyber attacks or system failures

  • Third-party misuse

  • Indirect or consequential damages

Use of our services is at your own risk.

19. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. The latest version on our website will be effective immediately.

20. Governing Law

This Privacy Policy shall be governed by the laws of India. Any disputes shall fall under the jurisdiction of courts located in Delhi, India.

21. Consent

By using our website or services, you confirm that you have read, understood, and agreed to this Privacy Policy.

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